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Our Client Advisors will be delighted to assist you.

All Questions

How does the fit run?

Every Aquadoir T-shirt is cut in a Regular Fit and is true to size: order your usual size. Each piece comes in either 250 GSM heavyweight cotton or 180 GSM cotton; the fit is the same. See the Size & Fit Guide for the size chart and how to measure.

I'm between two sizes. Which should I choose?

Choose the larger size for a little more room, or the smaller one for a closer fit. Not sure? Email care@aquadoir.com with your height and usual size and we'll advise. If it isn't right, the first size exchange is free in India and the UK.

How do I care for the graphics?

Wash inside-out in cold water. Hang to air-dry. Never iron directly across the prints. See Product Care for the full guide.

When will my order be dispatched?

Orders are dispatched within 48 hours, and we email you the tracking details as soon as your parcel is on its way.

How long will delivery take?

India: 3 to 5 days, free over ₹2,000, and same or next day in Ahmedabad. UK: 2 to 3 working days with Evri, free over £50, or the next working day with Evri Next Day. Rest of the world: 7 to 10 days tracked, or 3 to 5 days by DHL Express. Your arrival dates are shown at checkout. All delivery options

Will I pay duties or taxes?

In India and the UK, prices include GST or VAT, and we pay any import charges, so there is nothing more to pay on arrival. Elsewhere, your country may charge import duties, taxes or customs fees, which are paid to the carrier on arrival. See Shipping & Delivery.

How do I exchange a size?

Email care@aquadoir.com within 14 days of delivery with your order number and the new size. The first exchange of each piece is free: in India we collect it from your door, in the UK we send you a free return label, and we deliver the new size at no charge. Exchanges depend on stock.

Can I return a piece?

Yes. Return for a refund within 14 days of delivery, as long as the piece is unworn, unwashed and has its tags attached. Pickups across India and returns within the UK are free. Read our Returns & Exchanges policy.

When will I receive my refund?

Refunds are issued within 48 hours of your return passing our quality check, to your original payment method. If you prefer, choose Aquadoir credit instead, issued within 24 hours.

My piece arrived damaged or wrong. What do I do?

Tell us as soon as you can, ideally within 48 hours of delivery, at care@aquadoir.com, with photos. We replace it or refund it in full, including delivery.

How do I track my order?

Once your order is dispatched we email you a tracking link. If it hasn't arrived, write to us with your order number and we'll follow it up with the courier.

Can I change or cancel my order?

Email us as soon as possible with your order number. We can change or cancel an order before it is dispatched; after that, you can return it within 14 days of delivery.

Can I pay by Cash on Delivery?

Cash on Delivery is available only for delivery addresses in Ahmedabad (PIN codes starting 380), with any delivery option. Elsewhere in India, please pay online with UPI, cards (Visa, Mastercard, RuPay) or net banking through Razorpay. In the UK and every other country, pay by debit or credit card through Stripe. Card details are never stored on our servers.

How do I use a promotion code?

Enter your code in your bag or at checkout and the discount is applied to your total before you pay.

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